Pin a chat or message on Workplace Chat
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This feature isn't available if you're using Workplace on a mobile browser.
Pin a chat
Pinning chats allows you to fix up to 15 important chats at the top of your chat window, so that you can find, share or review them whenever you want.
To pin a chat using Workplace in a desktop browser:
- From Chats, hover over the chat you want to pin.
- Click the 3 horizontal dots on the right.
- Click Pin chat.
To pin a chat using the Workplace Chat desktop app:
- Right-click the chat you want to pin.
- Click Pin this chat.
This chat will now sit near the top of your list of threads, depending on how many other chats you have pinned and in what order.
Pin a message
Pinning a message within a chat means it’s always at the top of your chat thread. You can only pin one message per chat.
To pin a message using Workplace in a desktop browser:
- Hover over the message you want to pin.
- Click More to the side of the message.
- Click Pin.
To pin a message using the Workplace Chat desktop app:
- Right-click the message you want to pin.
- Click Pin.
This message will appear as a bar across the top of your chat. To go to the message, click on the bar.
Learn other ways you can customize your chat in Workplace Chat.
Having problems pinning messages?
If you are having problems pinning messages, report a bug.